Shipping policy

Shipping Policy

Thank you for shopping with Black Muva Convos! We strive to process and ship your order as quickly as possible.

Processing Time: Orders are processed within [1-3 business days] from the date of purchase. Please note that processing time does not include weekends or holidays.

Shipping Time: Once your order is processed, it will typically take 4-8 business days for delivery, depending on your location and the shipping method chosen at checkout. Please note that business days do not include weekends or holidays.

Shipping Costs: Shipping costs are calculated at checkout based on the size, weight, and destination of your order. You will see the final shipping cost before completing your purchase.

Shipping Carrier: We use [list your shipping carriers, e.g., USPS, UPS, FedEx] for all domestic orders. We reserve the right to choose the most efficient carrier for your order.

Order Tracking: Once your order has been shipped, you will receive a tracking number via email to monitor the status of your shipment. Please allow up to 24 hours for tracking information to update.

Delays: While we make every effort to ensure timely delivery, we cannot be held responsible for shipping delays caused by third-party carriers or other factors outside of our control, such as weather events or holidays.

Incorrect Shipping Address: Please double-check your shipping information before completing your order. If your shipping address is incorrect or incomplete, we may not be able to deliver your order, and you will be responsible for any additional shipping fees incurred.

International Shipping: At this time, we do not offer international shipping.